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Johnny Ding
Sold the part I ordered to someone else. Guy behind counter laughed at me. He had my info and could've just let me know…very unprofessional.
Southwest Auto Salvage, Inc at 3451 S State St, Lockport, IL 60441
Used auto parts store
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Southwest Auto Salvage, Inc is a family-owned and operated business located at 3451 S State St in Lockport, IL. We specialize in providing quality auto parts and scrap metal to customers across the Chicago metropolitan area. We are dedicated to delivering top-notch customer service and offering our clients a wide selection of parts for their cars, trucks, and other vehicles. Our salvage yard offers customers access to an abundance of recycled automotive components from leading brands such as Ford, Chevrolet, Dodge, Honda, Toyota, and more. In addition to our car parts selection, we also offer a variety of services for our customers including free pick-up within 30 miles of Lockport as well as nationwide delivery services. Our experienced staff are knowledgeable about every component in our inventory and can answer any questions you may have regarding your vehicle needs. We strive to provide our customers with the highest level of satisfaction possible when it comes to purchasing used auto parts from Southwest Auto Salvage. All orders come with a guarantee that the part will fit your vehicle or you can choose from one of our many replacement options available on site. Furthermore, we are proud to be a certified scrap metal dealer providing our clients with some of the best prices for their recyclable materials. With over 35 years experience in the industry we are confident that you will find exactly what you need when visiting Southwest Auto Salvage!
Real customer testimonials
Denell Mccullum
Victor was extremely rude. Don't know how to talk to women. Horrible customer service. Never ever again
Sammy Dabull
Every time I ask for a price it's about 30% higher than all the other junk yards in town and they can actually care less. That is a great business attitude for used parts
Erica Franco Rivera
The Hispanic/Latino man working there is very rude and does not know how to speak to customers. Especially if you are a women. Told me I would not get a refund for a part in its original form (and returned within 10 days according to the receipt.) He would laugh as he spoke to me. The owner was more understanding. We agreed on a partial refund because of course he needed to pay his workers.
James Lipinski
The gentleman that helped me did not have what I needed in stock. He did a computer check and found what I needed in Indiana. He was very helpful but due to the quoted price coming from Indiana I declined to order the part and go another route. He did try to help as best he could and I do appreciate what he did but for me it was cost prohibited.
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