Indy-Westside Auto Parts is a family-owned and operated business located in Central Indianapolis. Established in 1960, Indy-Westside has provided the community with quality used auto parts for all makes and models over the span of more than fifty years. From car batteries to engines, transmissions and body panels, our team of experts are dedicated to helping customers find the parts they need for their vehicles. We also specialize in pick & pull services, offering junkyard access to customers who would like to source their own parts from our large selection of inventory. In addition, we offer scrap metal recycling as well as eco-friendly salvage yard services for those looking to responsibly dispose of their old vehicles. Our staff is knowledgeable and experienced when it comes to automotive parts, so if you're looking for a reliable supplier of top quality used auto parts, look no further! Stop by Indy-Westside Auto Parts today at 505 South Tibbs Avenue Suite 4 Central, Indianapolis IN 46241 – you won't be disappointed!
Indy-Westside Auto Parts
Real customer testimonials
val C
Rated this company 1/5
If I could give ZERO STARS, I WOULD. This place tosses you to a looping message, the guy in the phone DOESN'T LISTEN, despite constantly repeating the parts request. The machine hangs up on you. The lady gives wrong directions to the place, doesn't know if they are north or south of Washington, completely ignorant, refused to apologize. People who work there have no respect for your time and are completely incompetent and rude. I even had parts puller try and provoke a violent encounter with me once years ago. Last place to ever go to. Period.
High Powered
Rated this company 1/5
Years ago this place was great. Unfortunately after the new ownership this place has gone downhill DRASTICALLY. Extremely poor customer service and high prices. Many times I can find the part I need for the same price if not less on Ebay or similar vendors, direct shipped to my house.
Response to owner: This review is most definitely for the right company. I noticed that you deleted my other review I left a while back so felt the need to post again. It's a shame what you turned this place into.
P “QueenTehuti” J
Rated this company 1/5
I can literrally attest to the reviews before me. I just called and the kindest guy answered my question…said there WAS a part and needed to transfer me to that dept for pricing/pulling. 8mins later…still holding so i just hung up!
ID PROBABLY TRY ELSEWHERE BECAUSE THIS IS WHAT EVERY REVIEW BEFORE ME STATED!!!!
I will never waste my time with this company again
wednesday, march 16, 2022 @10:20am
Matt Bishop
Rated this company 1/5
Absolutely worst place I've ever been if the 20 plus junk yards I've ever been. They pulled the wrong part and wouldn't refund my money and didn't have a replacement part either. Same thing happened to the customer before me and after me. It feels like a scam and definitely bad for business. On 6-22-21 (7 days later) I've tried contacting AJ like mentioned in the post by leaving 2 voice-mails and calling front desk numerous times and I'm getting nothing. I wanted to just talk about what can be done in the future to confirm the customer is getting the correct part or that indeed they asked for the wrong part. And by the way the person before me left before me, I don't like being called a liar. I confirmed 3 different times on the year of the vehicle. 1st asking if you had the parts, 2nd calling back confirming I wanted the parts, and 3rd showing up for the parts to be pulled. I didn't ask for the manager because the guy behind the counter gave me the impression he was when telling the other aggravated employee to take a walk and calm down. I still should've asked for a manager you're right about that part only. When you want to talk over the phone it's in the 2 voice-mails I left you
Jay Brandenburg
Rated this company 1/5
This place is recently under new ownership.. the guy running the desk and answering the phone is in the process of destroying this business.. he seems to have zero knowledge of cars.. zero customer service skills.. when you have a problem he just hangs up on you and lies about it. The new owner is too cheap to pay insurance for customers to go out and look for their parts or pull their own parts. Finally Indianapolis has a salvage yard worse than two little bee's.. don't waste your time with this place..
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