Danali Patterson
We ran out of fuel on the highway, although he wife was rude on the phone, Billy showed up with a smile on his face and helped us out. he only charged $50 to bring it to us. The only downside is that they take cash only.
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At 3102 AR-367, Newport, AR 72112, Billy Reynold's Wrecker Services offers an expansive selection of used auto parts and services. As a licensed junkyard, salvage yard, scrap metal dealer, and used auto parts store, they carry a wide range of car parts to suit customers’ needs. From engines and transmissions to alternators and starters, the staff at Billy Reynold's Wrecker Services are committed to helping their customers find the right used auto part for their vehicle.
The skilled technicians at Billy Reynold's Wrecker Services provide professional and efficient auto repair services with quality assurance guaranteed. They offer a variety of repair services from minor tune-ups to major engine repairs as well as bodywork and paint jobs. Customers can trust that their vehicle will be handled with the utmost care when it comes to getting the job done right the first time.
The knowledgeable staff at Billy Reynold's Wrecker Services are prepared to answer any questions customers may have about car parts or repairs. Whether it is general maintenance or more complex repairs that require special tools and expertise, they have the experience and know-how necessary to help customers get the job done quickly and correctly.
Billy Reynold's Wrecker Services strives to provide excellent customer service with competitive prices on all of its products and services. They also offer convenient delivery service for those who need parts shipped out for their vehicles in order for them to be repaired promptly. To ensure customer satisfaction, Billy Reynold's Wrecker Services offers a warranty on all products sold so that customers can feel confident in their purchases knowing they are covered if something goes wrong.
Real customer testimonials
Jerry Baker (kizbitz)
I'm not the type of person that leaves reviews but our interactions with this company was one of the worst customer experiences I've dealt with.
I would not recommend their services at all. Extremely rude receptionist. She hung up on our insurance company while they were attempting to provide payment. Didn't even try to listen to our representative's questions and concerns (USAA Insurance) – Our representive called us and mentioned she had never dealt with anyone like that before in her experience. Because they wouldn't talk with our insurance rep we had to make a separate trip in person and the recepitionist was just as rude face to face.
Would highly recommend reviewing my comments and the comments of the other reviewers before deciding on using this company.
Jade Bateman
This is the worst tow company I have ever seen! The “receptionist”(wife) is as rude and hateful as can be and the driver/owner is as crooked as they come! Charged over $300 just to tow 3 feet, then threatened to keep the car and sell it when questions were asked. Also curses about the customers and runs them down like a dog and brags about charging truckers over $1500 just to tow or give roadside assistance! Beware of this company and call another town.
Jarred James
Worst company to call for a tow does not carry a receipt book and is just a awful people person and takes advantage of those who have no choice. Would not recommend I’d call someone else or sit till you can get out! He is a sorry excuse for towing company!
William H.
I work with a car company and we send cars all through the state. Occasionally we have to get some cars towed due to breakdowns, flats the normal things. When one of our cars was towed by Reynolds it was a nightmare. The people that are there were very rude and hung up in our face twice. We just needed basic information and they are less than forthcoming. The second time one of our cars needed a tow in the area the police called them to come get it. We were able to get a person to go and get the car before they towed it but they loaded it up anyway even after our person was there and said they can fix the issue and the tow service is not needed. They force loaded the car and took it anyway. We called to tell their office what happened and again they hung up in our face saying it was not their problem. I hope this review helps people stay away from this place and we would rather push our cars to where they need to go than have these people pick them up!
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