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Big Top Auto at 20877 Cottage Grove Ave, Ford Heights, IL 60411

Big Top Auto at 20877 Cottage Grove Ave, Ford Heights, IL 60411

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Big Top Auto is a one-stop shop for all of your automotive needs. Located in Ford Heights, IL 60411, this junkyard, salvage yard, and scrap metal dealer have been providing customers with the highest quality used auto parts since opening in the late 1980s. Big Top Auto offers an extensive selection of new and used parts from a variety of makes and models to suit any budget. As well as car parts, you can also find a wide range of accessories for purchase such as tires, paint, tools and more. The knowledgeable staff at Big Top Auto will assist you in finding the perfect part for your vehicle. They provide fast and friendly service so that you can get back on the road without delay. Big Top Auto is committed to providing exceptional customer satisfaction by offering competitive prices and excellent customer service. Visit Big Top Auto today for all your automotive needs!

Real customer testimonials

Rafael Calzonzi

Rated this company 1/5

They have quite a selection of parts however not very organized. The staff is poor with not enough people to get the parts off. This is one of those places you go if you're desperate for the parts.

Mark Mount

Rated this company 1/5

DON'T BUY FROM HERE BOUGHT A MOTOR HAD IT SHIPPED SAYS ONLY 127K MOTOR JUST COVER IN OIL AND SO RUSTY WATER ON THE TOP OF THE HEAD NO OIL CAP BEEN JUST GETTING RAINED IN DIP STICK IS JUST A BLACK GOO OF NEVER HAD A OIL CHANGE AND YES 11 BROKE SENORS A 7 YEAR COULD OF DONE A BETTER JOB REFUSED TO GIVE REFUND HAD TO CALL DISCOVER DON'T BUY FROM HERE WILL POST PICTURES

Phillip Rodgers

Rated this company 1/5

Purchased a new after market front bumper and fender on a Friday and was told I would be able to pick it up on the following Monday. I called the following Wednesday and was told that they got the wrong part and they sent it back for the correct one and I could pick it up on Friday. Called the following Monday and was told the same story as the previous week. This went on for 6 weeks until I finally received my parts delivered to my house.
About 2 months later I called someone to install the bumper and fender on my car and they told me upon looking at it that it was the incorrect part for my car. He said in fact, that the fender and bumper were for two completely different cars (neither of which were even close to my model). I ended up purchasing the correct parts from the gentleman that gave me this information for half of the price I paid to Big Top.
Upon calling Big Top to return the parts and get my money back, I was told there was a 40% restocking fee to return. Obviously I told him this is ridiculous and Dave at Big Top told me that the warehouse are the ones charging the fee and there is nothing he can do. I asked him for the name of the warehouse and I called them and spoke with their manager and they told me they have never and will never charge restocking fees as long as the product is in original packaging. When I called Dave back he all of the sudden changed his mind about the warehouse and gave me another name of a warehouse that is was “actually” purchased from, and of course no one answered at that warehouse. For the next 2 weeks Dave and I negotiated the restocking fee and finally he agreed to 20% and he would come pick it up. I asked him to send me a simple email stating this information and I have been waiting now for 3 weeks for this email.
These people are very expensive and dishonest and according to BBB I am not the first person to be taken advantage of by these people.

Clarence Chavers

Rated this company 1/5

Not trustworthy were promised to have a running replacement engine installed that has been paid for $3,500.00 dollars in 1 week back in November. It's now The middle of February we have no truck. They (Dave) gives you the runaround & excuses why it hasn't been repaired , it seems no one KNOWS WHAT THEY ARE DOING.