Albany Used Auto Parts is a locally-owned and operated used auto parts store located at 1440 S Mock Rd, Albany, GA 31705. They offer a wide variety of car parts, including engines, transmissions, brakes, electrical components, body panels, interior trim parts and wheels. They also offer all the necessary tools and supplies to help you complete your repair or restoration project.
At Albany Used Auto Parts you can purchase quality used auto parts from their junkyard. They have an extensive inventory of scrap metal that includes cars and trucks from domestic and foreign manufacturers. Their knowledgeable staff will assist you in finding the part or pieces you need for your vehicle. All of their used auto parts are checked for reliability before being sold so you can be confident in the quality of the part you’re buying.
In addition to selling used auto parts, Albany Used Auto Parts offers a professional repair service with experienced mechanics who specialize in salvaged vehicles. If you're looking for a reliable salvage yard with experienced professionals who can provide quality repair services then head over to Albany Used Auto Parts! Their friendly staff are more than happy to assist with any questions or concerns you may have.
At Albany Used Auto Parts they take pride in providing superior customer service along with top-notch products at affordable prices. With years of experience in the automotive industry they understand the needs of their customers better than anyone else! Stop by today and experience firsthand why Albany Used Auto Parts is the number one choice for all your used auto part needs!
Real customer testimonials
Bashful Lynx
Rated this company 1/5
Called early this morning 09/02/22 and asked how much he’d buy a used broke down car for. Mike told me $300 and we agreed. He told me he’d call when he was on the way to the car and he never did. Only called after he got there and said he’d give us $50 because the motor wasn’t in it. (It was) my husband pulled up and mike was gone. Refused to answer my calls or texts so my husband called him and mine told him the car wasn’t worth it and that he wouldn’t pay $300 for a vehicle without a motor. My husband then asked if he had gotten out of his vehicle to look at it to which he replied yes but obviously did not. We asked our friends who currently have the car in their yard if he ever got out. They said no he sat in his vehicle the whole time.
Terrible company. Terrible customer service. Terrible people. After reading the reviews on this place I’m glad to know we didn’t sell to him.
Montavious Sherman
Rated this company 1/5
Horrible Customer service experience engine was bought and it was the wrong engine had so much trouble with this business don't waste any time with business they refuse to give refunds and you have to argue just to get a refund
Katrina Moreno
Rated this company 1/5
We paid a down payment on a motor 2 months ago and was told we would get it in a week. We are still waiting. Any idea when we will get it? Will be texting from Sam. Please respond.
Nathaniel Scott
Rated this company 1/5
Dont waste your time or money! I'm not even going to bother wasting my time filing a small claims in court! I'm outside their building as I write this! Someone was inside flipping through paperwork when I arrived but never answered the door! Or answered the phone!
I ordered a rear door latch for my 04 f150 Tuesday morning around 10am. I was told it was going to be pulled that day after it arrived. I received no call that day. I called back the day after and long story short I received excuses every day with a promise of it being pulled. It is Saturday.
From one small business to another, you're disgraceful!
28-Sep-19 10:40am
Cheers,
Update: I returned later and received a partial refund. Better communication helps. Thank you.
Ericka Hightower
Rated this company 1/5
I have worked in customer service for almost 14 years and in all of those years, I have never treated anyone as poorly as I was treated. I was given the run around about the part that I ordered and when I called, I was hung up on. And when someone did come to the phone, he had an attitude. I was told that my call would be returned, it never was. In one day, I had to call 20 times in order to speak with someone! And when I did finally talk to someone, I was placed on hold for 20 minutes! I was cut off when I was trying to speak, and they were just rude all together. The owner wasn't the most pleasant either. And when I was trying to voice my concern, he cut me off as well. I will never use this establishment and I will be sure to tell my family and friends not to as well.
So, a week after I requested a refund I am still having to deal with the headaches of this unprofessional company. Mike is just as rude as the rest of the staff. I was told my money would be refunded to my card in 2 days. Here it is, the 4th day, my account hadn't been credited. So I went to get a cash refund. I had my hand out to receive the money, Mike put it on the counter! How rude?! And he had the nerve to have an attitude when I asked him for a copy of the receipt that I signed! I have never been to any business and didn't get a receipt for any type of monetary transaction. Once again, I will never be back to this establishment again! And as long as I live, I will never recommend this company to anyone! I wouldn't even do that to my worst enemy!
I actually didn't order the wrong part. If it was put in incorrectly, that's not my fault. You're absolutely right, I did tell you that I didn't want the part, any costs associated with that are due to your poor customer service. Had my refund gone back to my account, you would have never had to give me cash. I will not spend my money and be treated poorly. I was able to get the same part I ordered from you from another company with a friendly and knowledgeable staff. They were a reputable company who didn't have a child working their front desk.
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