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A & A Auto and Truck Parts, Inc. is a full-service car parts and junkyard located in Topeka, Kansas. Our salvage yard specializes in used auto parts for all makes and models of cars, trucks, vans, and SUVs. We are proud to be the leading scrap metal dealer in the area offering our customers quality used auto parts at a fraction of the cost of buying new. Our knowledgeable staff has been helping customers find the specific part they need for over 20 years! Our commitment to customer service is what sets us apart from other salvage yards in the area. We are constantly updating our inventory with new arrivals to ensure that we have the most up-to-date selection of used auto parts available. Our parts come with a warranty and we also offer onsite installation services to make your job easier. Visit us today or call us at 229 NE Burgess St., Topeka, KS 66608 for more information about our services!
Not the best price in the entire world, but this was the Only place I could find my door panel at for sure on short notice. They even had it dropped off much closer than the 3 hours away the part was from me. Nick helped me on the phone he was Extremely professional and helpful. Excellent parts and superior customer service!!!
Called around for replacement OEM wheel best price out of three locations called. I drove to Topeka on the 17 Oct. and paid for the wheel and was told wheel would be there the next day, 18 Oct. Recieved a call from Nick that the wheel was delivered. Drove back to Topeka from Manhattan, only to find that a rusty black spare tire rim was there. I was then told by Nick that he was sorry, and blamed his 71 yr. old driver for the screw up. I told him that I was not driving back after two days and a tank of gas. He then assured me that he would have the wheel delivered to my residence on Monday, 24 Oct. during their Mon. & Thu. run to Manhattan. Needless to say, the wheel did not arrive as promised, and when I called back approximately 3 PM. on Mon., Again I was assured the wheel was being sent by a local delivery but now company and would be there on Tues 25 Oct. by noon. Nick did offer a refund each time but, I had already paid and could not find a like wheel locally so I declined believeing that no body could be this incompetent. Well, low and behold, I did not get the wheel on Tuesday, and called @ 3 PM and was told by another employee that they picked the wheel up today and it should be delivered, by tomorrow. I called back at 5 PM, same story, and I requested a refund. Nick agreed to refund the money, which he did, minus the credit card service fee of $13.07. I find this insulting, after I paid $60 for fuel driving to Topeka twice. Why should I take the $73.00 loss through no fault of my own. It appears that this business does not believe there are consequences for bad practices. I would have fired or the employee take the financial loss instead of the customer.
We will not be doing anymore business with them.
Tried to call to check on if they have roof rack, with rails and cross bars, for my own personal vehicle. When I pressed 6 for personal vehicle parts, I waited 30 seconds on hold only for an automated voice to come back on and tell me that my call did not go through and it went back to the main menu. After I hit 6 again and it did it the second time, I just hung up and they lost a possible $200 or more sale.
Nick was a good person and good experience just wanted to say thanks for the seat
Helpful, great customer service, food warranty on products, quick, accommodating, even in horrible weather! Much appreciated!
I even had to exchange an item bc I requested the wrong part and they had no problem with that, and made it very simple and free of stress for me. Thank you!
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