Land O Lakes Recycling at 20 W Dr Martin Luther King Jr Blvd, Brooksville, FL 34601

Called about the third missed pickup, and the rep just said, “It’ll be fixed in 24 hours.” Yeah, right. Our bin is overflowing, and the craziest part? They picked up trash on the other side of the road but left ours and the neighbors’ behind. How does that even happen? I get it’s a new service, but the reps need to actually help instead of brushing people off. ---

Two weeks in and I’m still sitting on trash that was supposed to be gone. I paid for service, and not only did they never show up, but now I’m hauling my own garbage to the dump—same place their trucks go. If I’m doing their job, why shouldn’t I get my money back? I’ve got a receipt from the dump, and I’ve called multiple times. They promised Wednesday, then Friday, and now it’s just “sorry, someone will come eventually.” Meanwhile, I’m stuck with trash piling up, and Coastal Waste is acting like this is normal. How did this company even win the county bid? It’s a joke. **Update (2/18/26):** They finally came—after breaking my son’s basketball hoop. $250 down the drain because some driver couldn’t steer clear of it. Republic never had this problem in eight years. I’ve called, but no one’s reached out to fix it. This isn’t customer service; it’s a scam. ---

Been two weeks, and nothing’s changed. They say to bag everything, but why bother when the cans aren’t emptying right? Half the trash is still in there. Either the trucks are broken, or the drivers don’t know how to do their jobs. I might have to stand outside one day just to see what’s happening. **Update:** Since I posted, they’ve actually started showing up at my place. Maybe the new drivers are just learning the route. ---

Coastal Waste missed us Monday, then showed up Thursday but refused to take the debris because the container was “too heavy.” Then they came back Monday and left a yellow note saying it was too close to the mailbox. This is the third time they’ve skipped us. I’ve seen the reviews—this company is a mess. Hernando County deserves better. Maybe it’s time residents push back. ---

Their service is a disaster. Last week, they picked up once. This week, nothing—just a yellow tag saying the container was too heavy. I even attached a picture. It’s ridiculous. If they can’t handle basic trash pickup, why are they even in business?

One star? That’s being generous. The collectors expect tips at Christmas, but they can’t even be bothered to pick up a shoe box sitting on top of the trash can. Instead, they let it fall to the floor of the truck. Unbelievable. ---

I’ve paid for two trash pickups a week, but lately, I’m lucky if they show up once. And I live less than five miles from the Coastal Waste & Recycling plant—how hard can it be? This isn’t just annoying; it’s a waste of my money. I’ve called, I’ve waited, and nothing changes. If they’re not going to do the job, they should at least give me my money back. ---

Republic was fine until Coastal took over, and now it’s a mess. Yesterday, they didn’t show up at all. Republic at least called if they missed a pickup. With Coastal, if you don’t call to beg for service, you’re stuck waiting another week. I’ve been trying to get my account set up since before Christmas, but nothing’s happened. Meanwhile, my garbage and yard waste have been sitting for two weeks. I had to pay someone $20 just to move it out of my driveway. This is ridiculous. ---

I got a notification last week saying I had to call by December 15 to switch my service—weeks ago. Now, the online system doesn’t work, and the phone lines are a nightmare. I’ve been on hold for hours, only to get dropped. Coastal needs to fix this before people give up entirely.

The county forced us to switch from Republic to Coastal, and now I’m paying 20% more for the privilege. I paid in full two weeks early, put my can out exactly where it’s supposed to be, and on the first pickup day—nothing. They just skipped me. What kind of service is this? I followed all the rules, paid on time, and got ignored. Not a great way to start. ---